Fallstudien zu den Auswirkungen der Corona-Krise auf betriebliche Transformationsprozesse
The study examines the effects of the corona pandemic on operational transformation processes in organizations on the basis of five industries with four case studies each. For this purpose, twoguideline-based interviews were conducted in each case with both the employers and employees in winter of 2020/21 and in spring of 2021 in a longitudinal section.
In terms of content, goals, measures and challenges of the transformation processes were examined first. The transformation processes included IT
-related changes or digitization projects, personnel- related changes or changes in the structural or process organization. In many cases, innovation-promoting resources (competencies, organizational structures and external networks) could be activated for the process.
The case descriptions then deal with the effects of the corona pandemic on the respective organization. Special adaptation measures for dealing with the pandemic as well as the economic and work-organizational consequences are discussed. In many cases it was possible to fall back on the technical and social skills of the employees, but these also increasingly showed signs of fatigue.
Finally, the influences of the corona pandemic on the transformation process were considered. Depending on the case, the pandemic had intensifying or inhibiting influences, and in several cases the change processes proved to be resistant to the crisis. In particular, digitalization processes were intensified by the pandemic. In a final assessment, the case descriptions show the "lessons learned" from the crisis and expectations of politics.